{"id":733,"date":"2011-01-20T14:50:39","date_gmt":"2011-01-20T12:50:39","guid":{"rendered":"http:\/\/www.invest-aura.com\/?p=733"},"modified":"2017-01-17T12:33:21","modified_gmt":"2017-01-17T10:33:21","slug":"outsourcing-to-outsource-or-be-outsourced-that-is-the-question","status":"publish","type":"post","link":"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/","title":{"rendered":"Outsourcing: To outsource, or be outsourced? That is the question"},"content":{"rendered":"<p>For telecom service providers, outsourcing has always been a tough decision.\u00a0 In the past, the most common processes that have been outsourced fall into three broad categories:<\/p>\n<ul>\n<li>Call centre \/ contact centre \/ CRM<\/li>\n<li>IT services, whether relating to the enterprise internal needs (e.g. desktop services, Data Centre Services, ERP) or to end-user applications (VAS, application hosting)<\/li>\n<li>Network operations: plan, build, operate, maintain<\/li>\n<\/ul>\n<p>Other areas of service providers business have long been outsourced, including fulfilment logistics and in most countries distribution and sales &#8211; retailers Points of Sales to complement the service provider&#8217;s own direct sales force and PoS.<\/p>\n<p>But let us step back.\u00a0 From a big-picture perspective, the key issue is: when does it make sense to outsource a particular activity?<!--more--><\/p>\n<p>Outsourcing makes sense when the following conditions are met:<\/p>\n<ul>\n<li>on the demand side: the activity is not strategic to the service provider any longer<\/li>\n<li>on the supply side: there are capable players on the market who can provide the service at least as well (or better), and at a lower cost.<\/li>\n<\/ul>\n<p>Now you wonder: what&#8217;s an activity that is not strategic any more? It is an activity that is not a source of competitive advantage i.e. it is not possible to differentiate from the competition on that basis.\u00a0 This happens when all service providers on the market broadly provide similar level of service.\u00a0 Or if they don&#8217;t, those that provide better services are not capable to extract additional revenues from end-users that compensate for the extra cost of providing better services. \u00a0Put it another way: the marginal cost of improving the quality of service is higher than end-users readiness to pay.\u00a0 Either way, the activity is not a source of additional value creation compared to what competitors have to offer.<\/p>\n<p>In many cases, this could mean that the activity is commodity.\u00a0 But it does not have to be.\u00a0 Some activities that are candidate for outsourcing are complex in themselves and complex to manage, however the end-users&#8217; readiness-to-pay-more is close to zero.\u00a0 End-users simply expect the process to be working well.\u00a0 They take it for granted.\u00a0 Under-performance is not accepted, but end-users do not care so much about over-performance either.<\/p>\n<p>On the supply side, outsourcing only makes sense when there is a pool of potential suppliers and partners who are ready to provide the service at a lower cost while maintaining or increasing the quality of service.\u00a0\u00a0 In terms of industry structure and industry evolution, this kind of players appears on a market when there are economies of scale and scope in the activity in question.\u00a0\u00a0 In that case, rather then each service provider keeping the activity internal, it is better and cheaper to source it from a partner that can perform the activity for multiple customers.\u00a0 Some of those economies of scale and scope can be passed on to customers, while the outsourcer retains the rest and makes a profit.\u00a0 This way, what used to be a cost centre is turned into a profit centre.<\/p>\n<p>So what are the implications for telecom service providers?<\/p>\n<ol>\n<li>As outsourcing projects are usually very complex, involving HR issues and a scope that is changing over time, telecom service providers should start with the low hanging fruits, where the largest impact can be reached while the risks are minimised.<\/li>\n<li>Outsourcing should be seen as a business transformation exercise that not only allow service providers to save costs and improve quality, but also help management re-focus on its core activities and source of value creation.\u00a0 In particular understanding end-users needs in a better manner, and cater for those needs.\u00a0 It is hard to put a value on that, but it is real.<\/li>\n<li>In particularly complex areas like network operations outsourcing, telecom service providers need to put themselves in the shoes of their outsourcing partner, and develop the confidence that the partner can make a business out of it in a long-term relationship and &#8216;win-win&#8217; approach.<\/li>\n<\/ol>\n<p>Prerequisite is that the partner can exploit economies of scale\/scope, mostly by serving multiple operators in the same country.\u00a0 Alternatively, the partner needs to have access to significantly better skills so that it can provide more with less human resources.<\/p>\n<p>If this is not the case, then the partner will only struggle to make a profit on the project, is unlikely to over-perform or deliver on what it promised.\u00a0 Then the outsourcing project will remain a pain for the outsourcing partner and the long-term relationship will be compromised from the start.<\/p>\n<p>In that case, service providers had better not outsource the activity!\u00a0 The market is not ready for it yet.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For telecom service providers, outsourcing has always been a tough decision.\u00a0 In the past, the most common processes that have been outsourced fall into three broad categories: Call centre \/ contact centre \/ CRM IT services, whether relating to the&#8230; <\/p>\n<div class=\"more-link-container\"><a class=\"more-link\" href=\"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/\">Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":[]},"categories":[90],"tags":[36],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Outsourcing: To outsource, or be outsourced? That is the question | Investaura<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Outsourcing: To outsource, or be outsourced? That is the question | Investaura\" \/>\n<meta property=\"og:description\" content=\"For telecom service providers, outsourcing has always been a tough decision.\u00a0 In the past, the most common processes that have been outsourced fall into three broad categories: Call centre \/ contact centre \/ CRM IT services, whether relating to the... Read More\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/\" \/>\n<meta property=\"og:site_name\" content=\"Investaura\" \/>\n<meta property=\"article:published_time\" content=\"2011-01-20T12:50:39+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-01-17T10:33:21+00:00\" \/>\n<meta name=\"author\" content=\"INVESTAURA\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"INVESTAURA\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/\"},\"author\":{\"name\":\"INVESTAURA\",\"@id\":\"https:\/\/www.investaura.co\/wordpress\/#\/schema\/person\/760bde379c19373c5f6700b6c2573090\"},\"headline\":\"Outsourcing: To outsource, or be outsourced? That is the question\",\"datePublished\":\"2011-01-20T12:50:39+00:00\",\"dateModified\":\"2017-01-17T10:33:21+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/\"},\"wordCount\":775,\"publisher\":{\"@id\":\"https:\/\/www.investaura.co\/wordpress\/#organization\"},\"keywords\":[\"Outsourcing\"],\"articleSection\":[\"Insights\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/\",\"url\":\"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/\",\"name\":\"Outsourcing: To outsource, or be outsourced? That is the question | Investaura\",\"isPartOf\":{\"@id\":\"https:\/\/www.investaura.co\/wordpress\/#website\"},\"datePublished\":\"2011-01-20T12:50:39+00:00\",\"dateModified\":\"2017-01-17T10:33:21+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.investaura.co\/wordpress\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Outsourcing: To outsource, or be outsourced? That is the question\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.investaura.co\/wordpress\/#website\",\"url\":\"https:\/\/www.investaura.co\/wordpress\/\",\"name\":\"Investaura\",\"description\":\"The Value Creation Consultants\",\"publisher\":{\"@id\":\"https:\/\/www.investaura.co\/wordpress\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.investaura.co\/wordpress\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.investaura.co\/wordpress\/#organization\",\"name\":\"Investaura\",\"url\":\"https:\/\/www.investaura.co\/wordpress\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.investaura.co\/wordpress\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/i0.wp.com\/www.investaura.co\/wordpress\/wp-content\/uploads\/Logo-INVESTAURA_RGB-blau-e1450351498844.jpg?fit=256%2C90&ssl=1\",\"contentUrl\":\"https:\/\/i0.wp.com\/www.investaura.co\/wordpress\/wp-content\/uploads\/Logo-INVESTAURA_RGB-blau-e1450351498844.jpg?fit=256%2C90&ssl=1\",\"width\":256,\"height\":90,\"caption\":\"Investaura\"},\"image\":{\"@id\":\"https:\/\/www.investaura.co\/wordpress\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/company\/1229653\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.investaura.co\/wordpress\/#\/schema\/person\/760bde379c19373c5f6700b6c2573090\",\"name\":\"INVESTAURA\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.investaura.co\/wordpress\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/b6736bfa63cd4ed52867f06d51f75edb?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/b6736bfa63cd4ed52867f06d51f75edb?s=96&d=mm&r=g\",\"caption\":\"INVESTAURA\"},\"url\":\"https:\/\/www.investaura.co\/wordpress\/author\/admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Outsourcing: To outsource, or be outsourced? That is the question | Investaura","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/","og_locale":"en_GB","og_type":"article","og_title":"Outsourcing: To outsource, or be outsourced? That is the question | Investaura","og_description":"For telecom service providers, outsourcing has always been a tough decision.\u00a0 In the past, the most common processes that have been outsourced fall into three broad categories: Call centre \/ contact centre \/ CRM IT services, whether relating to the... Read More","og_url":"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/","og_site_name":"Investaura","article_published_time":"2011-01-20T12:50:39+00:00","article_modified_time":"2017-01-17T10:33:21+00:00","author":"INVESTAURA","twitter_card":"summary_large_image","twitter_misc":{"Written by":"INVESTAURA","Estimated reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/#article","isPartOf":{"@id":"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/"},"author":{"name":"INVESTAURA","@id":"https:\/\/www.investaura.co\/wordpress\/#\/schema\/person\/760bde379c19373c5f6700b6c2573090"},"headline":"Outsourcing: To outsource, or be outsourced? That is the question","datePublished":"2011-01-20T12:50:39+00:00","dateModified":"2017-01-17T10:33:21+00:00","mainEntityOfPage":{"@id":"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/"},"wordCount":775,"publisher":{"@id":"https:\/\/www.investaura.co\/wordpress\/#organization"},"keywords":["Outsourcing"],"articleSection":["Insights"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/","url":"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/","name":"Outsourcing: To outsource, or be outsourced? That is the question | Investaura","isPartOf":{"@id":"https:\/\/www.investaura.co\/wordpress\/#website"},"datePublished":"2011-01-20T12:50:39+00:00","dateModified":"2017-01-17T10:33:21+00:00","breadcrumb":{"@id":"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.investaura.co\/wordpress\/2011\/01\/outsourcing-to-outsource-or-be-outsourced-that-is-the-question\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.investaura.co\/wordpress\/"},{"@type":"ListItem","position":2,"name":"Outsourcing: To outsource, or be outsourced? That is the question"}]},{"@type":"WebSite","@id":"https:\/\/www.investaura.co\/wordpress\/#website","url":"https:\/\/www.investaura.co\/wordpress\/","name":"Investaura","description":"The Value Creation Consultants","publisher":{"@id":"https:\/\/www.investaura.co\/wordpress\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.investaura.co\/wordpress\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.investaura.co\/wordpress\/#organization","name":"Investaura","url":"https:\/\/www.investaura.co\/wordpress\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.investaura.co\/wordpress\/#\/schema\/logo\/image\/","url":"https:\/\/i0.wp.com\/www.investaura.co\/wordpress\/wp-content\/uploads\/Logo-INVESTAURA_RGB-blau-e1450351498844.jpg?fit=256%2C90&ssl=1","contentUrl":"https:\/\/i0.wp.com\/www.investaura.co\/wordpress\/wp-content\/uploads\/Logo-INVESTAURA_RGB-blau-e1450351498844.jpg?fit=256%2C90&ssl=1","width":256,"height":90,"caption":"Investaura"},"image":{"@id":"https:\/\/www.investaura.co\/wordpress\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/1229653"]},{"@type":"Person","@id":"https:\/\/www.investaura.co\/wordpress\/#\/schema\/person\/760bde379c19373c5f6700b6c2573090","name":"INVESTAURA","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.investaura.co\/wordpress\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/b6736bfa63cd4ed52867f06d51f75edb?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/b6736bfa63cd4ed52867f06d51f75edb?s=96&d=mm&r=g","caption":"INVESTAURA"},"url":"https:\/\/www.investaura.co\/wordpress\/author\/admin\/"}]}},"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p7ecno-bP","jetpack-related-posts":[{"id":598,"url":"https:\/\/www.investaura.co\/wordpress\/2010\/11\/itil-only-for-it-part-2-of-2\/","url_meta":{"origin":733,"position":0},"title":"ITIL: only for IT? (Part 2 of 2)","date":"November 12, 2010","format":false,"excerpt":"Translated from an original article written by Thomas Bez, TEDESCA Consulting, www.tedesca.com \u00a0 The TeleManagement Forum (TMF) Framework Unlike the ITU-T, the TMF is not a traditional standardisation organization but an independent industry consortium of telecom network operators, manufacturers and service providers. This is probably one of its greatest advantages,\u2026","rel":"","context":"In &quot;Insights&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.investaura.co\/wordpress\/wp-content\/uploads\/2024\/07\/Business_Planning2.jpg?fit=1024%2C631&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":1689,"url":"https:\/\/www.investaura.co\/wordpress\/2013\/11\/investauras-network-operations-transformation-model-is-now-on-the-web\/","url_meta":{"origin":733,"position":1},"title":"Investaura&#8217;s Network Operations Transformation model is now on the Web","date":"November 5, 2013","format":false,"excerpt":"Investaura\u00a0has released a white paper\u00a0re-visiting\u00a0the financial benefits of managed services and infrastructure sharing for telcos. Building on an initial discussion and review of the relevant approaches and options available, a top-down financial simulation model has been developed to analyse and quantify the benefits of alternative options available to communications service\u2026","rel":"","context":"In &quot;Investaura News&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.invest-aura.com\/wordpress\/wp-content\/uploads\/2010\/09\/NOTM.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":1674,"url":"https:\/\/www.investaura.co\/wordpress\/2013\/09\/re-visiting-the-financial-benefits-of-managed-services-and-infrastructure-sharing\/","url_meta":{"origin":733,"position":2},"title":"Re-visiting the financial benefits of Managed Services and Infrastructure Sharing","date":"September 17, 2013","format":false,"excerpt":"Read our latest White Paper and learn more about the following topics: Managed Services \/ Outsourcing Infrastructure Sharing (Passive, Active) \/ TowerCo business Vendor financing, Leasing (Finance lease, Operating lease), Sale & Leaseback Financial Simulation, Top-Down Modelling Telecom Economics, OPEX reduction, CAPEX reduction, Value creation Abstract: Communications service providers (CSPs)\u2026","rel":"","context":"In &quot;Investaura Solutions&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.invest-aura.com\/wordpress\/wp-content\/uploads\/2013\/09\/NOT_STEM_Model.png?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":768,"url":"https:\/\/www.investaura.co\/wordpress\/2011\/02\/what-does-service-costing-bring-to-pricing\/","url_meta":{"origin":733,"position":3},"title":"What does service costing bring to pricing?","date":"February 7, 2011","format":false,"excerpt":"Comparing prices with costs is a most enlightening exercice.\u00a0 Unfortunately, service costing being as much an art as a science, many telecom service providers don't do much service costing; and as a result, they don't understand their service costs and their sources of profitability well enough. In many cases, prices\u2026","rel":"","context":"In &quot;Investaura Analysis&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.investaura.co\/wordpress\/wp-content\/uploads\/2024\/07\/Business_Planning2.jpg?fit=1024%2C631&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":6201,"url":"https:\/\/www.investaura.co\/wordpress\/2018\/04\/improving-financial-performance\/","url_meta":{"origin":733,"position":4},"title":"Improving Financial Performance","date":"April 11, 2018","format":false,"excerpt":"Investaura, the expert advisors for the ICT markets, are pleased to present three software solutions to plan, analyse and improve financial performance: Adaptive Planning, STEM and Prodacapo. Mid-size and large companies have complex needs, and many practitioners are on the lookout for more powerful and professional tools. In the past,\u2026","rel":"","context":"In &quot;Investaura Solutions&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.investaura.co\/wordpress\/wp-content\/uploads\/2024\/07\/Business_Planning2.jpg?fit=1024%2C631&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":4124,"url":"https:\/\/www.investaura.co\/wordpress\/2016\/02\/ihs-towerco-business-presented-at-the-wendel-investor-day-2015\/","url_meta":{"origin":733,"position":5},"title":"IHS TowerCo business presented by its CEO at the Wendel Investor Day 2015","date":"February 4, 2016","format":false,"excerpt":"TowerCo can be a fantastic business, as explained by IHS's CEO Issam Darwish. Download Issam's presentation here: [download id=\"4132\"]","rel":"","context":"In &quot;Market news&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.investaura.co\/wordpress\/wp-content\/uploads\/2024\/07\/Business_Planning2.jpg?fit=1024%2C631&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/posts\/733"}],"collection":[{"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/comments?post=733"}],"version-history":[{"count":10,"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/posts\/733\/revisions"}],"predecessor-version":[{"id":5211,"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/posts\/733\/revisions\/5211"}],"wp:attachment":[{"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/media?parent=733"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/categories?post=733"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/tags?post=733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}