{"id":5529,"date":"2018-02-01T16:43:24","date_gmt":"2018-02-01T14:43:24","guid":{"rendered":"http:\/\/www.investaura.co\/?page_id=5529"},"modified":"2025-03-06T10:42:34","modified_gmt":"2025-03-06T08:42:34","slug":"customer-product-costing-profitability-analysis","status":"publish","type":"page","link":"https:\/\/www.investaura.co\/wordpress\/solutions\/customer-product-costing-profitability-analysis\/","title":{"rendered":"Customer &#038; Product Costing and Profitability Analysis"},"content":{"rendered":"<p>Investaura is pleased to present its new whitepaper on Activity-Based Costing and Profitability Analysis, which provides a step-by-step roadmap for a successful implementation over a 5 week period.<!--more--><\/p>\n<p>Service Costing has the reputation to be complicated and time-consuming to implement. It doesn&#8217;t have to be so. Using the <strong>eTOM business process framework<\/strong> for telcos, as well as a top-down approach and a representative data set for a mobile service provider, this white paper presents the key steps for <strong>a rapid implementation<\/strong> undertaken over <strong>a five-week period<\/strong> with <strong>Prodacapo<\/strong>, the Activity-Based Costing (ABC) software platform. Once the initial model has been set up, it can easily be expanded as required.<\/p>\n<p>For each service, two types of cost results are generated: <strong>Fully Allocated Costs (FAC)<\/strong>, an &#8216;average&#8217; cost measure that includes common costs; <strong>Long-Run incremental Costs (LRIC)<\/strong>, a &#8216;marginal&#8217; cost measure that excludes common costs. Providing two sets of cost results is useful both for <strong>regulatory costing<\/strong> as well as <strong>retail pricing<\/strong> purposes, as it provides a cost range (LRIC = minimum, FAC = maximum) for each services sold by the service provider to other carriers (B2B) or end-users (B2C).<\/p>\n<div id=\"metaslider-id-5562\" style=\"width: 100%; margin: 0 auto;\" class=\"ml-slider-3-90-0 metaslider metaslider-nivo metaslider-5562 ml-slider ms-theme-default\" role=\"region\" aria-roledescription=\"Slideshow\" aria-label=\"Prodacapo\">\n    <div id=\"metaslider_container_5562\">\n        <div class='slider-wrapper theme-default'><div class='ribbon'><\/div><div id='metaslider_5562' class='nivoSlider'><img src=\"https:\/\/i0.wp.com\/www.investaura.co\/wordpress\/wp-content\/uploads\/2018\/02\/Steps20.png?resize=720%2C450&#038;ssl=1\" height=\"450\" width=\"720\" data-caption=\"Step-by-step implementation in 5 weeks\" alt=\"\" class=\"slider-5562 slide-5570\" data-recalc-dims=\"1\" \/><img src=\"https:\/\/i0.wp.com\/www.investaura.co\/wordpress\/wp-content\/uploads\/2018\/02\/ProductProfitability20.png?resize=720%2C450&#038;ssl=1\" height=\"450\" width=\"720\" data-caption=\"Products profitability\" alt=\"\" class=\"slider-5562 slide-5572\" data-recalc-dims=\"1\" \/><img src=\"https:\/\/i0.wp.com\/www.investaura.co\/wordpress\/wp-content\/uploads\/2018\/02\/CustomerProfitability20b.png?resize=720%2C450&#038;ssl=1\" height=\"450\" width=\"720\" data-caption=\"Customer segments profitability\" alt=\"\" class=\"slider-5562 slide-5575\" data-recalc-dims=\"1\" \/><img src=\"https:\/\/i0.wp.com\/www.investaura.co\/wordpress\/wp-content\/uploads\/2018\/02\/Tracings20.png?resize=720%2C450&#038;ssl=1\" height=\"450\" width=\"720\" data-caption=\"Tracing costs to activities and resources\" alt=\"\" class=\"slider-5562 slide-5573\" data-recalc-dims=\"1\" \/><img src=\"https:\/\/i0.wp.com\/www.investaura.co\/wordpress\/wp-content\/uploads\/2018\/02\/eTOM20.png?resize=720%2C450&#038;ssl=1\" height=\"450\" width=\"720\" data-caption=\"eTOM process framework, level 1 and 2\" alt=\"\" class=\"slider-5562 slide-5574\" data-recalc-dims=\"1\" \/><\/div><\/div>\n        \n    <\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p>Beyond the cost results above, we also generate <strong>profitability measures<\/strong> at the service level (e.g. voice call per minute, data download per Mbyte) as well as the customer segment level (e.g. prepaid1, postpaid2), including <strong>EBITDA and EBIT per service type and per customer type,<\/strong> as well as the associated profit margins.<\/p>\n<p>For this work, we have used the <strong>Prodacapo ABC software<\/strong> <strong>solution<\/strong> from Sweden. Prodacapo is an \u2018object-oriented\u2019 solution that greatly helps structure the costing and profitability analysis, capturing in particular the <strong>organisation structure<\/strong>, <strong>cost centres<\/strong>, <strong>processes<\/strong>, <strong>activities<\/strong>, <strong>products<\/strong>, <strong>customers, sales channels<\/strong> etc. Controllers and strategists love Prodacapo for its ability to take their business detail into account, as well as their financial and commercial data.<\/p>\n<p><strong>A demo<\/strong> of Prodacapo is available in free access at <a href=\"http:\/\/demo.prodacapo.com\/prodacapo\/index.aspx\" target=\"_blank\" rel=\"noopener\">demo.prodacapo.com<\/a>, and a password protected version of the <strong>telecoms solution<\/strong> is accessible at <a href=\"http:\/\/demo.prodacapo.com\/telecom\" target=\"_blank\" rel=\"noopener\">demo.prodacapo.com\/telecom<\/a>. Feel free to <a title=\"Contact Us\" href=\"http:\/\/www.investaura.co\/contact\/\">contact us<\/a> and request a password to get access to the telecoms model online.<\/p>\n<p>[download id=&#8221;5550&#8243;]<\/p>\n<p><strong>Keywords:<\/strong><\/p>\n<ul>\n<li>Service Costing, Activity-Based Costing<\/li>\n<li>Regulatory costing<\/li>\n<li>Management Accounting, Profitability Management<\/li>\n<li>FAC (Fully Allocated Costs), LRIC (Long-Run Incremental Costs)<\/li>\n<li>Top-down modelling<\/li>\n<li>ICT Service provider, eTOM process framework<\/li>\n<li>Enterprise Performance Management (EPM) software solution<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Investaura is pleased to present its new whitepaper on Activity-Based Costing and Profitability Analysis, which provides a step-by-step roadmap for a successful implementation over a 5 week period.<\/p>\n","protected":false},"author":1,"featured_media":5544,"parent":4535,"menu_order":85,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer &amp; Product Costing and Profitability Analysis | Investaura<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.investaura.co\/wordpress\/solutions\/customer-product-costing-profitability-analysis\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer &amp; Product Costing and Profitability Analysis | Investaura\" \/>\n<meta property=\"og:description\" content=\"Investaura is pleased to present its new whitepaper on Activity-Based Costing and Profitability Analysis, which provides a step-by-step roadmap for a successful implementation over a 5 week period.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.investaura.co\/wordpress\/solutions\/customer-product-costing-profitability-analysis\/\" \/>\n<meta property=\"og:site_name\" content=\"Investaura\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-06T08:42:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.investaura.co\/wordpress\/wp-content\/uploads\/2018\/02\/tracings.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1207\" \/>\n\t<meta property=\"og:image:height\" content=\"579\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.investaura.co\/wordpress\/solutions\/customer-product-costing-profitability-analysis\/\",\"url\":\"https:\/\/www.investaura.co\/wordpress\/solutions\/customer-product-costing-profitability-analysis\/\",\"name\":\"Customer & Product Costing and Profitability Analysis | Investaura\",\"isPartOf\":{\"@id\":\"https:\/\/www.investaura.co\/wordpress\/#website\"},\"datePublished\":\"2018-02-01T14:43:24+00:00\",\"dateModified\":\"2025-03-06T08:42:34+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.investaura.co\/wordpress\/solutions\/customer-product-costing-profitability-analysis\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.investaura.co\/wordpress\/solutions\/customer-product-costing-profitability-analysis\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.investaura.co\/wordpress\/solutions\/customer-product-costing-profitability-analysis\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.investaura.co\/wordpress\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Solutions Showcase\",\"item\":\"https:\/\/www.investaura.co\/wordpress\/solutions\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Customer &#038; 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The impact for clients is to better understand what is going on in their business and take actions to improve performance. In addition to Excel-based solutions, we provide Enterprise Performance\u2026","rel":"","context":"Similar post","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.investaura.co\/wordpress\/wp-content\/uploads\/2010\/09\/shutterstock_251280265_smaller.jpg?fit=1024%2C678&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":5168,"url":"https:\/\/www.investaura.co\/wordpress\/solutions\/service-costing-regulatory-retail-pricing-purposes\/","url_meta":{"origin":5529,"position":1},"title":"Service costing for regulatory or retail pricing purposes","date":"January 16, 2017","format":false,"excerpt":"Many telcos don\u2019t understand the cost of their services and the drivers of their profitability well enough. In many cases, prices for telecom services are set too low by the marketing team, with dismal consequences. Whether you are an FTTx or a Mobile service provider, Investaura experts can help you.\u2026","rel":"","context":"Similar post","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.investaura.co\/wordpress\/wp-content\/uploads\/2017\/01\/Costing_and_pricing_1024.png?fit=1024%2C594&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":454,"url":"https:\/\/www.investaura.co\/wordpress\/services\/performance-management-solutions\/stem-business-modelling\/","url_meta":{"origin":5529,"position":2},"title":"STEM business-modelling software for industry","date":"September 23, 2010","format":false,"excerpt":"Investaura\u00a0has strong expertise in STEM, which we use for\u00a0Service Costing, Profitability Management and Customer Lifetime Value analysis, as well for Network and Operations Business Planning. The STEM business-modelling\u00a0software for industry from\u00a0Implied Logic Limited is a robust and efficient platform for creating business and investment plans which embrace alternative market, technical\u2026","rel":"","context":"Similar post","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.investaura.co\/wordpress\/wp-content\/uploads\/2016\/02\/shutterstock_247165378.jpg?fit=1000%2C732&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":110,"url":"https:\/\/www.investaura.co\/wordpress\/services\/consulting\/performance-management\/","url_meta":{"origin":5529,"position":3},"title":"Performance Management","date":"September 9, 2010","format":false,"excerpt":"Investaura develops powerful business applications for its clients, leveraging its know-how of best-in-class software platforms and its deep industry expertise. 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Worse of all, every budgeting round was\u2026","rel":"","context":"Similar post","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.investaura.co\/wordpress\/wp-content\/uploads\/2016\/03\/130614_Architecture.png?fit=1075%2C689&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":51,"url":"https:\/\/www.investaura.co\/wordpress\/services\/performance-management-solutions\/associated-companies\/","url_meta":{"origin":5529,"position":5},"title":"Trusted software partners","date":"September 9, 2010","format":false,"excerpt":"Investaura\u00a0Management Consultants has selected 3 software companies that complement its own core consulting business and with whom we have excellent relationships: Prodacapo provides software solutions\u00a0for process costing and improvement.\u00a0The Prodacapo suite contains applications for activity-based management, profitability analyses, planning, balanced scorecard and process management.\u00a0The company's software and methodology is based\u2026","rel":"","context":"Similar post","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.investaura.co\/wordpress\/wp-content\/uploads\/2016\/02\/shutterstock_247165378.jpg?fit=1000%2C732&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/pages\/5529"}],"collection":[{"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/comments?post=5529"}],"version-history":[{"count":34,"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/pages\/5529\/revisions"}],"predecessor-version":[{"id":7918,"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/pages\/5529\/revisions\/7918"}],"up":[{"embeddable":true,"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/pages\/4535"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/media\/5544"}],"wp:attachment":[{"href":"https:\/\/www.investaura.co\/wordpress\/wp-json\/wp\/v2\/media?parent=5529"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}